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Frequently Asked Questions

Got a question? We’ve got answers. If you have some other questions, see our support center.

What payment services do you support?

We currently accept Paypal payments and credit card payments through Paypal.

Which devices can I use?

You can use all common devices that can receive IPTV. These include: Android devices: Formuler, MAG, Mi Box, Fire TV
Stick, Fire TV Cube Enigma devices: DreamBox, Gigablue, VU + Zero, Roku,
Apple Devices : Ipad, Iphone, Apple TV
Others: SmartTV, laptop / computer, mobile phone

Wi-Fi vs Ethernet, Which Connection to Use?

Both but for a better IPTV viewing experience we recommend that you connect your IPTV device using ethernet cable

Do i need a VPN service?

** A VPN service is not required. IPTV streaming is very safe, but you still have the option of protecting your Internet connection with an anonymization service. This means that tracing would no longer be possible.

What is the typical response time for a support question?

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.

How can I install IPTV on my device?

Check the installation tutorials here, if there is any issue, feel free to contact us here

Can this service be used in my country?

Yes. Our service is available worldwide to everyone.

Wi-Fi vs Ethernet, Which Connection to Use?

Both but for a better IPTV viewing experience we recommend that you connect your IPTV device using ethernet cable

Still have a question?

For Problems:

infinityiptv@infcanadatv.ca